Verbal Communication:
In the first stage of transition from managing self to managing others, it’s essential to know how to communicate verbally with the team and across the team. For a first-time manager it’s important to realize there are certain ways communicating at various situations within a team, outside the team, with co-managers, with your boss and customers . How you handle yourself in these conversations directly reflects on how good a leader you are.
These steps can help first-time mangers have better Inter-personal communication and help in building their leadership:
Ø Have an “open-door” policy
Ø Be flexible and approachable
Ø Be Honest and unbiased
Ø Be clear and specific when giving directions
Ø Be a good listener, give time to be heard.
Ø Be composed and don’t lose your temper
Ø Actions speaks more than words
Ø Management by wandering around helps in helping track of things and staying in touch
Ø Continuously talk ,and get along your ,fellow managers
Ø Keep the boss in the loop at all times.
Non Verbal communication:
About 70% of the effectiveness of communication is attributed to Non Verbal communication. These acts of Non Verbal Communication might seem like minute issues but have major impacts. This can best be explained with an example; the way a person is dressed helps form an impression on that particular person, here appearance acts as form of communication.
The following aspects of Non Verbal Communications play a major role in portraying the personality of a manger or a leader in an organisation.
Ø Facial Expression: A pleasant smile can change a tense situation.
Ø Gestures: Helps navigating your message in an effective manner.
Ø Para Linguistics: A good blend of voice inflection, pitch, rhythm, loudness and tone are attributed to the attitude one puts into communicating a message.
Ø Body Language: Body language and postures can have an enormous effect on communication.
Ø Appearance: The first thing that’s noticed when two persons meet is how each of them presents themselves.
Ø Hap tics: Communicating through touch. A firm standard grip in a hand shake can speak about the confidence and attitude in a professional environment.
Learn more about non-verbal communications in the following video.
In the first stage of transition from managing self to managing others, it’s essential to know how to communicate verbally with the team and across the team. For a first-time manager it’s important to realize there are certain ways communicating at various situations within a team, outside the team, with co-managers, with your boss and customers . How you handle yourself in these conversations directly reflects on how good a leader you are.
These steps can help first-time mangers have better Inter-personal communication and help in building their leadership:
Ø Have an “open-door” policy
Ø Be flexible and approachable
Ø Be Honest and unbiased
Ø Be clear and specific when giving directions
Ø Be a good listener, give time to be heard.
Ø Be composed and don’t lose your temper
Ø Actions speaks more than words
Ø Management by wandering around helps in helping track of things and staying in touch
Ø Continuously talk ,and get along your ,fellow managers
Ø Keep the boss in the loop at all times.
Non Verbal communication:
About 70% of the effectiveness of communication is attributed to Non Verbal communication. These acts of Non Verbal Communication might seem like minute issues but have major impacts. This can best be explained with an example; the way a person is dressed helps form an impression on that particular person, here appearance acts as form of communication.
The following aspects of Non Verbal Communications play a major role in portraying the personality of a manger or a leader in an organisation.
Ø Facial Expression: A pleasant smile can change a tense situation.
Ø Gestures: Helps navigating your message in an effective manner.
Ø Para Linguistics: A good blend of voice inflection, pitch, rhythm, loudness and tone are attributed to the attitude one puts into communicating a message.
Ø Body Language: Body language and postures can have an enormous effect on communication.
Ø Appearance: The first thing that’s noticed when two persons meet is how each of them presents themselves.
Ø Hap tics: Communicating through touch. A firm standard grip in a hand shake can speak about the confidence and attitude in a professional environment.
Learn more about non-verbal communications in the following video.
References:
1.Masterclassmanagement.com (2013). Free Online Business Management Training Course Certificate Program. [online] Retrieved from: http://MasterClassManagement.com
2.Weis, K. (2013). AboutUs - Competitive Intelligence & Social Media Marketing Services. [online] Retrieved from: http://aboutus.com