Written communication:
In a Banking Industry, written communication would be essential in various situations like issuing a circular, making a report, giving a power point presentation, etc. These aspects need to carefully drafted keeping mind the message direct and to the point. Information overload can lead to misconception of the message.
Steps to be kept in mind for an effective written communication
Ø Create an outline
Ø Use the AIDA approach(Attention-Interest-Desire-Action)
Ø Identify the theme of the message
Ø Use simple language
Ø Structure it appropriately (Mail, Report, Circular, etc)
Ø Check for grammatical errors
Ø Proof reading
Watch this
In a Banking Industry, written communication would be essential in various situations like issuing a circular, making a report, giving a power point presentation, etc. These aspects need to carefully drafted keeping mind the message direct and to the point. Information overload can lead to misconception of the message.
Steps to be kept in mind for an effective written communication
Ø Create an outline
Ø Use the AIDA approach(Attention-Interest-Desire-Action)
Ø Identify the theme of the message
Ø Use simple language
Ø Structure it appropriately (Mail, Report, Circular, etc)
Ø Check for grammatical errors
Ø Proof reading
Watch this
References:
1.Mindtools.com (n.d.). How Good are Your Communication Skills? - Communication Skills Training from MindTools.com. [online] Retrieved from: http://www.mindtools.com/pages/article/newCS_99.htm [Accessed: 30 May 2013].